Question 1

What is Renoz?

Accepted Answer

Renoz is contractor quoting software that uses AI to generate professional estimates and quotes in seconds. Renoz is built for contractors who quote on the go—mobile-first, so you can create and send professional quotes from the job site in seconds.

Question 2

What does a Renoz quote look like?

Accepted Answer

A Renoz quote is a professional, itemized PDF with line items, labor and materials, and your branding. You can generate one in seconds from a short project description.

Question 3

How do I get started with Renoz?

Accepted Answer

Getting started is easy! Simply sign up for a free account, and you'll immediately have access to create 5 quotes per month. No credit card required. You can start creating professional quotes right away using our intuitive quote builder.

Question 4

How do I create a professional quote?

Accepted Answer

Creating a quote is simple: 1) Click 'Create New Quote' from your dashboard, 2) Add your client details, 3) Add line items with descriptions and pricing, 4) Customize the quote with your branding, 5) Review and send. You can also use our AI to generate detailed descriptions for your services.

Question 5

How do I manage my client contacts?

Accepted Answer

Go to the Contacts section in your dashboard to add, edit, and organize your client information. You can import contacts from CSV files, add custom fields, and keep track of communication history. Pro and Unlimited users get unlimited contact storage.

Question 6

What are AI Credits and how do I use them?

Accepted Answer

AI Credits let you generate detailed, professional descriptions for your quote items using artificial intelligence. Just select 'Generate with AI' when adding line items to your quotes. Free users get 5 credits per month, Pro users get 50, and Unlimited users get unlimited credits.

Question 7

How does billing work?

Accepted Answer

We offer three plans: Free (5 quotes/month), Pro ($19/month for 20 quotes + more features), and Unlimited ($49/month for unlimited everything). You can upgrade, downgrade, or cancel anytime from your billing settings. All plans include email support.

Question 8

How does email tracking work?

Accepted Answer

When you send a quote via email, we track when your client opens and views it. You'll get notifications and can see view counts in your dashboard. This helps you follow up at the right time and measure quote effectiveness.

Question 9

What analytics are available?

Accepted Answer

Pro and Unlimited users get access to quote analytics including view rates, conversion tracking, revenue insights, and performance metrics. You can see which quotes perform best and identify trends in your business.

Question 10

Can I customize quotes with my branding?

Accepted Answer

Yes! Free users get basic customization. Pro users can add their logo and customize colors. Unlimited users get full branding control including custom logos, colors, fonts, and company information on all quotes.

Question 11

I'm having technical issues. What should I do?

Accepted Answer

First, try refreshing your browser and clearing your cache. If the issue persists, check our status page or contact our support team at support@renoz.app. We typically respond within 24 hours and prioritize Pro/Unlimited users.

Question 12

Is my data secure?

Accepted Answer

Absolutely. We use enterprise-grade security including SSL encryption, secure data centers, and regular backups. Your data is never shared with third parties, and you can export your data anytime. We're SOC 2 compliant and follow industry best practices.

Question 13

Is there a mobile app?

Accepted Answer

Renoz is fully mobile-responsive and works great on phones and tablets through your web browser. We're currently working on native mobile apps for iOS and Android, which will be available to Pro and Unlimited users first.

Question 14

Does Renoz integrate with other tools?

Accepted Answer

Currently, we integrate with popular email providers for sending quotes. We're actively working on integrations with accounting software (QuickBooks, Xero), CRM systems, and project management tools. These will be available to Pro and Unlimited users.

Question 15

What types of contractors can use Renoz?

Accepted Answer

Renoz is perfect for HVAC technicians, handymen, general contractors, plumbers, roofers, landscapers, electricians, painters, and more. We have dedicated pages: renoz.app/contractors/hvac, renoz.app/contractors/handyman, renoz.app/contractors/general-contractors, renoz.app/contractors/plumber, renoz.app/contractors/roofing, renoz.app/contractors/landscaping, renoz.app/contractors/electrician, renoz.app/contractors/painting.

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